About Us
Over the past twenty five years Minnie Cooper has built a reputation for classic, modern, well made footwear. All this time Minnie has been dreaming of making the world's best slippers, ones that feel every bit as beautiful as they look. It's been a long time coming but the stars have aligned and here they are! Simple, beautiful, and indescribably comfortable. Soft Italian leathers, 100% fleecy wool linings, soft, light, indoor/outdoor soles. From the letterbox to the lemon tree and everywhere in between, when you're at home you should be wearing Five Star Slippers.
Size Guide
It’s easy to choose the right size!
We have been selling shoes online for over five years now and we have an astonishingly high fit rate. So if you’re worried about getting the right size, relax, we’re here to help you choose the slipper that's right for you.
If you'd like some advice feel free to contact us by phone, 09 828 9663 or email info@fivestarslippers.nz, we are here and happy to help!
Shipping & Returns
Shipping
Items shipped within New Zealand are expected to arrive within five working days or less depending on location. Australia within five to ten days. The rest of the world, ten days to two weeks.
Returns and Exchanges
Of course you can return your slippers for another size, colour or style! Just return unworn items within 7 days of receipt by courier or post.
We are happy to send out one exchange without additional postage. For the Christmas period we know items can't be returned or exchanged within 7 days, contact us before the end of January so we can help find the perfect pair!
If items are returned for a refund we will provide a full refund to your credit card via our website payment system. Unfortunately international customers will have a transaction fee deducted by their bank, approximately NZ$10.
FAQ
Can I exchange or return my slippers for a refund?
Of course! Just return the unworn slippers within 7 days of receipt. We will send out one exchange postage free, or if you would like a refund will credit your account in full when we receive the slippers. Unfortunately international customers will be charged a fee by their credit card company of approximately NZ$10. For the Christmas period we know slippers can't be returned or exchanged within seven days, contact us before the end of January so we can help find the perfect pair!
How do I get the right size?
We have been sending slippers around the world for five years now and our fit rate is astonishingly high. Feel free to contact us for advice, ph 09 828 9663 or email us info@fivestarslippers.nz